Decisioning Resources

Team Talk

If you have 1M+ B2C customers and would like a complementary Q&A session with the Customer Decisioning Institute’s team please reach out.

Decisioning Sophistication Map

Learn more about the three main types of decisioning.

  1. Precalculated

  2. Reordered

  3. Dynamic

Decisioning RFP Questions Template

A list of common customer decisioning requirements to share with software vendors and internal IT/data teams.

Decisioning Glossary

List of common terms used in customer decisioning.