Decisioning Resources

Hyper-personalization Architecture

  1. Data

  2. Design

  3. Decisioning

  4. Delivery

  5. Diagnostics

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Team Talk

If you have 1M+ B2C customers and would like a complementary Q&A session with the Customer Decisioning Institute’s team please reach out.

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Decisioning Sophistication Map

Learn more about the three main types of decisioning.

  1. Precalculated

  2. Reordered

  3. Dynamic

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Decisioning RFP Questions Template

A list of common customer decisioning requirements to share with software vendors and internal IT/data teams.

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Decisioning Glossary

List of common terms used in customer decisioning.

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